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Recommendations for Optimal Viewing:
Please access the webcast at least 30 minutes before the event starts at 1:00 pm (EST)
Close all your other runnings programs on your PC or Mac.
Use headphones for a surround sound experience, just as if you were in the live classroom!
Have a notebook and pen to take notes.
SYSTEM REQUIREMENTS:
Feature
Recommended
Minimum
Operating System:
Microsoft Windows Vista and Windows XP
(any version, including MCE)
with Service Pack 2 installed
Apple Macintosh OS X 10.2 "Jaguar", 10.3 "Panther", 10.4 "Tiger" and 10.5 "Leopard"
Microsoft Windows Vista and Windows XP
(any version, including MCE)
with Service Pack 2 installed
Apple Macintosh OS X 10.2 "Jaguar", 10.3 "Panther", 10.4 "Tiger" and 10.5 "Leopard"
Q: I'm having problems with the player. What should I do?
A: You need a high-speed Internet connection (DSL, Cable Modem, T1, etc.) in order to watch higher quality broadcast; however, if you are having a difficult time connecting, try a lower quality version. Please check to make sure that you have Windows Media Player 9.0 or higher installed.
A: You must have Windows Media Player 9.0 or higher installed to view our video. You can download Windows Media Player for free. Note that Windows Media Player 9 Series for Windows XP is no longer available. Please see the following list of Windows Media Player versions and the recommendations for your operating system.
Q: Can I watch the webcast outside of the United States?
A: Yes, you can watch from anywhere in the world. The webcast is on a networking service that spans the globe.
Q: Why does audio or video playback stop and/or stall? Why does re-buffering occur?
A: Under normal circumstances, playback should not stop or stall. However, video delivery may be disrupted during periods of Internet congestion. If you have too many computer applications open and running at the same time, re-buffering may occur.
Q: What can I do if the video playback stops or plays slowly?
A: Stalled playback should be cleared up by refreshing your browser or closing your browser and opening it again. Also, try closing other computer applications that may be open at the same time.
A: While generally fast to load, live video can take 30-50 seconds to display. If video does not appear at all, you may be running a content filter, antivirus application or proxy accelerator that is preventing the streaming of content. Please turn off these services and try again.
Q: I'm hearing audio, but the video is not appearing. Why?
A: Your computer may not meet the minimum system and bandwidth requirements for the player. Please see system requirements above.